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ENSitemap
Connecting 3rd Party Applications
D-Lab 3
Getting Started
- How can I change the location where D-Lab3 stores the data?
- Do you have a Manual for D-Lab?
- How do I backup my data?
- Update D-Lab 3.0, 3.01 or 3.10
- What are the system requirements for D-Lab?
- How to install D-Lab?
- Is my recording device compatible with D-Lab?
- What are the system requirements for D-Lab?
Hardware
- Do we have to use non-disposable electrodes as shown in the figure below or is there any option to provide an adapter cable so that we can use any electrodes?
- How can I connect Dikablis Professional Wireless with the laptop?
- What is the newest release of D-Lab?
- Can the Dikablis Professional/Essential glasses be used over eye glasses?
- Whom should I contact for support questions?
- Whom should I contact for product or pricing information?
- What are possible applications of Dikablis?
- Which microphones are supported by D-Lab3?
- Why are some of my USB cameras not displaying videos in D-Lab?
- There is a delay when recording the eye tracker. How can I fix this?
- What is the resolution of the Scene Camera of the Dikablis Professional and Essential glasses?
- Can I stream eye tracking data from Dikablis to other systems?
- Can I connect any Eye Tracker to D-Lab3?
- Does Dikablis Essential work on D-Lab3?
- How long do the battery last when doing a wireless eye tracking study?
- Does Dikablis Professional has an autofocus?
- Why does the scene cam background on my Dikablis Professional turn red while recording?
- Can I use any Notebook for D-Lab3?
- Can I use Dikablis Professional Wireless as a cable version?
- Can I upgrade my Dikablis Eye Tracker cable version to a wireless version?
- Why is my data not recorded even though it was visualized or displayed in D-Lab?
- The scene camera video of my Dikablis Professional appears black in D-Lab although the eye cameras work. How can I fix this?
- The scene camera freezes in D-Lab. Why is that?
- Why is my Dikablis Professional eye tracker not detected in the Recording Devices?
- Why does the laptop power supply have to be turned on during recording?
- How can I make sure that my test subjects are comfortable while wearing the Dikablis eye tracker?
- Is it possible to use the Dikablis Professional eye tracker to record just one eye (monocular)?
- Why does D-Lab eye tracking require such a powerful computer?
- What is the hardware warranty period for the Dikablis glasses?
- Can the Dikablis glasses be worn over glasses?
- What is the accuracy of the Eye-Tracking with the Essential and Professional Glasses?
- How can I connect Dikablis Professional Wireless with the laptop?
- “Do you have details / explanation about the differences for the pupil detection: -Dark Areas -Edge -Edge V2”
- The marker detection in mode “exhaustive” takes a long time, how can we be sure, that the result on the next morning is good?
- The previously exported study can´t be imported now?
- What is the video format for recording the eye tracking data (eye and field)?
- What is the video format for exporting the eye tracking videos and also the normal videos in the export functionality?
- What is the format for recording “normal” videos?
- What is “Original” data in D-Lab Eye Tracking?
- What is “Processed” data in D-Lab Eye Tracking?
- Why does the data export contain different lines and timestamps for each eye, marker, etc?
- What are the 0s and 1s in the data export, which can be found for fixations, saccades and glances?
- Can I use my webcams to create my own generic eye tracker?
- How can I export eye tracking data from D-Lab3?
- How do I calibrate a test subject/participant with the Dikablis Professional Glasses in D-Lab3?
- How can I calculate blink rate from eye-tracking data in D-Lab3?
- Is it possible to turn off the Dikablis camera(s) IR?
- Is the Dikablis camera(s) ONVIF compliant?
- Is there a way to select one eye for analysis over the other?
- How to convert UTC time into a meaningful format?
- What is the difference between D-Lab3 Data Stream Essential and Professional?
- What is the difference between D-Lab and D-Lab Mini? Which one(s) do I need?
- Can the Dikablis Hardware Development Kit (HDK) be used for eye tracking with wearables such as Google Glass?
- Do you have a solution for eye-tracking with Oculus Rift?
- Can the Relay function in D-Lab3 send out data from external sources (e.g. driving simulator) or just the eye data?
- Can the Relay function in D-Lab3 be used to send out data offline (post-recording)?
- Is it possible to transcribe audio in D-Lab3?
- How does D-Lab create “Processed” calibration planes?
- We have recorded eye-tracking data with a participant wearing mascara, and D-Lab has wrongly identified her eyelashes as her pupil. How do we fix that without going frame-by-frame?
- What GPS Sensor is supported by D-Lab 3?
Hardware Setup
Manuals
Physio Sensors
Sales
- Do you have a sales partner in China?
- Is there a discounted upgrade program from D-Lab2 to D-Lab3?
- How much does D-Lab cost?
- I’m not interested in eye tracking. Can I still use D-Lab for collecting other types of data?
Software
- Teamviewer Download
- Release Notes von D-Lab3
- Latest D-Lab Version
- How does the export function work?
- How can I change the location where D-Lab3 stores the data?
- How can I prevent the AOIs from fidgeting or deforming?
- What is the difference between Marker Bounded, Fixed and Manual AOIs?
- Why am I unable to use the “Record” button in Measure mode?
- Why is the calibration distance important?
- What is the use of the Notes function?
- After disconnecting my external monitor, some of the D-Lab windows seem to be missing. How can I get these back?
- How do I properly adjust the eye cameras of the Dikablis Professional Glasses?
- What happens when a subject moves out of range of the Wi-Fi signal with the tablet during recording (Wireless Professional)?
- How can I move a study from one computer to another?
- My exported study does not contain files for all subjects. Why is that?
- Does Ergoneers offer online training?
- Whom should I contact for support questions?
- Whom should I contact for product or pricing information?
- What types of data can be recorded with D-Lab3?
- Which eye tracker(s) are supported by D-Lab3?
- Which microphones are supported by D-Lab3?
- Is there any demo data available for testing the functions of D-Lab3?
- Can I open a study from an older version of D-Lab using a newer version?
- Can I open a study from a recent version of D-Lab using an older version?
- Why are some of my USB cameras not displaying videos in D-Lab?
- There is a delay when recording the eye tracker. How can I fix this?
- What do I need to prepare for remote assistance?
- What kind of data can D-Lab Stream out?
- Can D-Lab stream out data in real time?
- What is the typical latency on the hub function of D-Lab?
- Do you have a Manual for D-Lab?
- Where can I get the newest release of D-Lab3?
- Does D-Lab3 run on a MAC?
- Which Physio Sensors do you support?
- Can I connect any Eye Tracker to D-Lab3?
- Is there a discounted upgrade program from D-Lab2 to D-Lab3?
- Does Dikablis Essential work on D-Lab3?
- Can I export videos from D-Lab?
- Does Dikablis Professional come with a microphone?
- Does Dikablis Professional has an autofocus?
- Can I use any Notebook for D-Lab3?
- Can I split Measure and Analyse in D-Lab?
- Can I run the D-Lab3 license on a server to be accessed within the network?
- Is D-Lab3 backward compatible with earlier D-Lab versions?
- What is the difference betweek D-Lab eye tracking head-mounted Essential and Professional?
- What is the ideal size for a marker?
- What information do I need to send to Ergoneers to be able to replicate a software bug?
- The scene camera video of my Dikablis Professional appears black in D-Lab although the eye cameras work. How can I fix this?
- Is there any interference between D-Lab and other applications (codecs, drivers)? Does D-Lab need to be run on a dedicated computer?
- Where are the D-Lab recordings saved?
- Can I change the location of the D-Lab database?
- How are data streams with different frequencies synchronized?
- The eye in the eye image appears tilted. Will there be any problems?
- The scene camera freezes in D-Lab. Why is that?
- The eye tracking calibration has shifted during recording. Is my data still good?
- I have created a study with test subjects but cannot start recording. The “Record” button is grayed out / inactive.
- How can I improve pupil recognition within my study?
- How should the calibration points be chosen in order to get the best result?
- I am unable to mark glances to Manual AOIs.
- What are the important considerations when connecting the Dikablis Professional glasses?
- What are “Same Root” and “Different Root” in the Task Definition window?
- What is the difference between a Study and Subject AOI?
- What is the best position for the Markers?
- Is it necessary to backup my recording before starting with analysis?
- How can I use my D-Lab screen for a presentation?
- How do I save the D-Lab log file?
- What is the best position for the AOI definition?
- Is my video camera compatible with D-Lab?
- What is the Study Explorer?
- What is Task Dependent Recording?
- How to visualize data or videos in real-time?
- When I try to start D-Lab, I get the message “One of the following licenses is required. CodeMeter 101718:5003000 No resource available. LastErrorCode = 200”. How can I resolve this?
- “A critical error has occurred and D-Lab will now close”. What do I do?
- I have a device that is supported by D-Lab. Yet it does not appear in the Recording Devices window. Why?
- How can I adjust the start and end times for tasks after recording data?
- Can I adjust the start and end times for glances that were automatically calculated by D-Lab?
- I would like to visualize glances towards AOIs but the glance timeline is empty.
- How does D-Lab automatically calculate glances?
- How does D-Lab eliminate blinks?
- What are flythroughs and how does D-Lab eliminate them?
- What are markers and how do they automate glance calculation in eye tracking?
- What is D-Lab?
- How many markers are required per AOI?
- Why is my Dikablis Professional eye tracker not detected in the Recording Devices?
- Where can I get markers?
- What is the D-Lab log?
- How can I define an Area of Interest?
- Why does the laptop power supply have to be turned on during recording?
- Is it possible to use the Dikablis Professional eye tracker to record just one eye (monocular)?
- Is it possible to send data out of D-Lab in real-time?
- Why does D-Lab eye tracking require such a powerful computer?
- I defined tasks/events for my experiment but forgot to mark them while recording. Is there a way to mark them after recording?
- Is it possible to improve the eye tracking data that I have recorded?
- How can I calculate eye tracking metrics such as total glance time, number of glances, mean glance duration, etc.?
- What are the different data sources supported by D-Lab?
- Do you offer on-site training for D-Lab?
- Can I adjust the calibration while recording?
- Can I install D-Lab on multiple computers?
- How much does D-Lab cost?
- I have the Dikablis Professional Wireless eye tracking system. For a stationary setup, would it be possible to use it directly with a laptop/desktop?
- Are there any tutorial videos for D-Lab?
- What is the compensation principle for the eye rotation from eye camera?
- What can I do if I get the error message “Internal Error: cannot find utCompiledCode record for this version of the uninstaller” when I try to uninstall or update D-Lab?
- How do I backup my data?
- Update D-Lab 3.0, 3.01 or 3.10
- D-Lab cannot start and show the error “Database required! Try to reconnect?”
sticky
- Manuals, How-To’s and Quick Start Guides
- Connecting MVN (Xsens) and D-Lab
- What are the system requirements for D-Lab?
- How to install D-Lab?
- Is my recording device compatible with D-Lab?
- What are the system requirements for D-Lab?