1. Person responsible for data processing and contact person
Responsible person pursuant to the DS-GVO
represented by Dr. Roland Spies
Data Protection Officer
If you have any questions regarding data protection, please contact our data protection officer:
by e-mail: email@example.com
by post: at the above address with the addition of data protection officer
2. Your rights when using the website
- in accordance with Art. 15 DS-GVO the right to receive information about your data stored by us, which is collected during your visit to the website.
- in accordance with Art. 16 DS-GVO the right to demand the correction of incorrect or completion of your personal data stored by us;
- in accordance with Art. 17 DS-GVO the right to demand the deletion of your personal data stored by us, unless the processing is necessary for the fulfilment of a legal obligation, or for the assertion, exercise or defense of legal claims;
- in accordance with Art. 18 DS-GVO the right to demand the restriction of processing. We will restrict processing if the conditions of Art. 18 Para. 1 DS-GVO are met
- in accordance with Art. 7 Para. 3 DS-GVO the right to revoke your consent to processing at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future. The lawfulness of the processing based on the consent until the revocation by the data subject remains unaffected.
- in accordance with Art. 20 DS-GVO the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
- in accordance with Art. 77 DS-GVO, you have the right to complain to the competent data protection supervisory authority if you believe that your right to informational self-determination has been violated by the processing of personal data collected during your visit to our website. The Bavarian State Office for Data Protection Supervision (BayLDA) is responsible for Ergoneers Group.
- If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 p. 1 lit. f) DS-GVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DS-GVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation.
3. Data Security
We maintain current technical measures to ensure data security, in particular to protect your personal data from dangers during data transmissions and from third parties gaining knowledge. These are adapted to the current state of the art.
4. Processing of personal data
4.1. Collection of personal data when visiting our website
General use of the website
In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 Para. 1 p. 1 lit. f) DS-GVO)
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access status/HTTP status code
- Data volume transferred in each case
- Web page from which the request originates
- Operating system and its interface
- Language and version of the browser software
You can configure your browser settings according to your preferences. However, we would like to point out that you may then not be able to use all the functions of this website.
4.2. Further functions and offers of our website
In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data, which we use to provide the respective service.
Contact via e-mail / contact form
For inquiries of any kind, we offer you the possibility to contact us via the e-mail address provided on the website or the contact form. In this case, the personal data of the sender, i.e. the user, transmitted with the inquiry will be stored.
The legal basis for the processing of this data, which is transmitted in the course of an inquiry, is Art. 6 Para. 1 lit f) DS-GVO (legitimate interests of us as the responsible party).
If the request is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b) DS-GVO (fulfilment of a contract).
The processing of this personal data serves us solely to process the contact.
The above-mentioned data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For personal data sent by e-mail or the contact form, this is the case when the respective conversation with the user has ended and no legal retention periods exist.
The conversation is also ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The user has the possibility to object to the data processing. The objection is to be directed to the contact data mentioned under No. 1. All personal data stored in the course of contacting us will be deleted in this case.
With your consent, you can subscribe to our newsletter, by means of which we inform you about our current interesting offers. The legal basis is Art. 6 Para. 1 p. 1 lit. a) DS-GVO. For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this, your registration will be automatically deleted. If you confirm your wish to receive the newsletter, we will store your e-mail address until you unsubscribe. In addition, we store your IP addresses used in each case and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data. The only mandatory information for sending the newsletter is the e-mail address. The provision of further information is voluntary. Given first and last names will be used to personalize the newsletter. The voluntarily provided data will also be completely deleted upon revocation.
You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail, by e-mail to firstname.lastname@example.org or by sending a message to the contact details given under No. 1. The data you provide will not be passed on to third parties.
5. Integration of YouTube content
We have integrated YouTube components on this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and television broadcasts, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Each time you call up one of the individual pages of this website operated by us on which a YouTube component (YouTube video) has been integrated, the internet browser on your IT system is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Within the scope of this technical procedure, YouTube and Google receive knowledge of which specific sub-page of our website is visited by you.
If the concerned person is logged into YouTube at the same time, YouTube recognizes which specific sub-page of our website you are visiting when you call up a sub-page that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.
YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as calling up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent the transmission by logging out of your YouTube account before accessing our website.
These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a) DS-GVO.
6. Integration of Google Analytics
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Scope of the processing
[OPTIONAL] We use the User ID feature. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and analyze user behavior across devices.
[OPTIONAL] We use Google Signals. This captures additional information in Google Analytics about users who have enabled personalized ads (interests and demographics), and ads can be delivered to these users in cross-device remarketing campaigns.
We use the function ‘anonymizeIP’ (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.
During your visit to the website, the following data is collected, among other things:
- the pages you have called up, your “click path
- Achievement of “website goals” (conversions, e.g. newsletter sign-ups, downloads, purchases)
- Your user behavior (for example, clicks, dwell time, bounce rates)
- Your approximate location (region)
- Your IP address (in shortened form)
- technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- Your Internet provider
- the referrer URL (via which website/advertising medium you came to this website)
Purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website.
The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Transmission to third countries
A transfer of data to the USA cannot be excluded.
The data sent by us and linked to cookies is automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by
- not giving your consent to the setting of the cookie or
- downloading and installing the browser add-on to disable Google Analytics HERE.
You can also prevent the storage of cookies by configuring your browser software accordingly. However, if you configure your browser to refuse all cookies, you may experience some limitations in functionality on this and other websites.
Legal basis and possibility of revocation
For this data processing, your consent is, Art.6 Para.1 p.1 lit. a) DS-GVO. You can revoke your consent at any time with effect for the future by calling up the cookie settings [link] and changing your selection there.
7. Payment via PayPal
When paying via PayPal, your payment data will be forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these have their basis in a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. For further information on data protection law, including information on the credit agencies used, please refer to PayPal’s data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
8. Privacy notice for the Facebook page
The company uses the technical platform and services of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Our presence on Facebook serves to improve active communication with our customers and interested parties. The legal basis for this is Art. 6 Para.1 lit. f). DS-GVO
According to a ruling by the ECJ on 05.06.2018, the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data.
When you visit our Facebook page, Facebook collects, among other things, your IP address and other information that is present on your PC in the form of cookies. This information is used to provide us, as operators of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more detailed information on this at the following link: http://de-de.facebook.com/help/pages/insights. We have no influence on the generation and presentation of the information.
The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union. Facebook describes in general terms what information it receives and how it is used in its data usage guidelines. There you will also find information on how to contact Facebook and on the settings for advertisements. The data usage guidelines are available at the following link: http://de-de.facebook.com/about/privacy. You can find Facebook’s complete data guidelines here:
In what way Facebook uses data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Facebook stores this data and whether data from a visit to the Facebook page is passed on to third parties, is not conclusively and clearly stated by Facebook and is not known to us.
When you access a Facebook page, the IP address assigned to your terminal device is transmitted to Facebook. According to Facebook, this IP address is anonymized (for “German” IP addresses) and deleted after 90 days. Facebook also stores information about the end devices of its users (e.g. as part of the “login notification” function); this may enable Facebook to assign IP addresses to individual users.
If you are currently logged in to Facebook as a user, a cookie with your Facebook ID is stored on your end device. This enables Facebook to track that you have visited this page and how you have used it. This also applies to all other Facebook pages. Via Facebook buttons embedded in websites, it is possible for Facebook to record your visits to these website pages and assign them to your Facebook profile. Based on this data, content or advertising can be offered tailored to you.
If you wish to avoid this, you should log out of Facebook or disable the “stay logged in” feature, delete the cookies present on your device, and exit and restart your browser. This will delete Facebook information that can be used to directly identify you. This will allow you to use our Facebook page without revealing your Facebook identifier. When you access interactive features of the site (Like, Comment, Share, Message, etc.), a Facebook login screen will appear. After a potential login, you will again be recognizable to Facebook as a specific user.
For information on how to manage or delete information about you, please visit the following Facebook support pages:
Facebook has assumed primary responsibility for the processing of Insights data and, among other things, for the exercise of the rights of data subjects pursuant to Art. 15 et seq. DS-GVO. Please contact Facebook directly for information requests or other questions regarding your rights such as the deletion of data, as only they have full access to your user data. If we receive requests in this regard directly, we will forward them to Facebook.
We do not collect or process any data from your use of the company’s own Facebook page beyond this.
9. Social media profiles on Instagram, LinkedIn and YouTube
We maintain profiles on the social networks LinkedIn, Instagram, Twitter and YouTube in order to communicate with the users registered there and to inform them about our products, services and news.
Insofar as you have given the person responsible for the social network consent to the processing of your personal data, the legal basis is Art. 6 Para. 1 lit. a) DS-GVO.
We have no influence on the processing of personal data by the respective social media provider.
Usually, when you visit our profiles, cookies are stored in your browser by the social media provider, in which your usage behavior or your interests are stored for market research and advertising purposes. For detailed information about data processing when using our social media profiles and your rights, please refer to the privacy statements of the social media providers:
- YouTube (Anbieter: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Irland) Datenschutzerklärung https://policies.google.com/privacy?hl=de&gl=de
- Instagram (Anbieter: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) Datenschutzerklärung / Opt-Out: https://instagram.com/about/legal/privacy/
10. Existence of automated decision making including profiling
Such a procedure is not used.
11. Obligation to provide data
There is no obligation to provide data by law. However, you cannot use some functions of our website without providing personal data.
12. Duration of the storage of personal data
We process and store your data as long as it is necessary for the fulfilment of the above-mentioned purposes, in particular our contractual and legal obligations. If the data is no longer required for the fulfilment of these purposes and our obligations, it is regularly deleted, unless its – temporary – further processing is required for the following purposes:
- Fulfilment of retention obligations under commercial and tax law: Particularly the German Commercial Code (Handelsgesetzbuch) and the German Fiscal Code (Abgabenordnung) are to be considered. The retention and documentation periods specified there are six to ten years.
- Preservation of evidence within the framework of the statutory limitation provisions. According to §§195 et seq. of the German Civil Code (BGB), these limitation periods can be up to 30 years, with the regular limitation period being three years.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration.