Current category: Software

There is a delay when recording the eye tracker. How can I fix this?

Last update: 27. March 2023

Under certain circumstances, the performance of the computer you are using may not be sufficient to handle the amount of data.
If the computer does not have a powerful graphics card, the videos are displayed with a delay in order to reduce the processing load.
Please try to minimize the visulizations of videos during recording. If the delay persists, contact us at support@ergoneers.com in order to review your computer specifications.

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Teamviewer Download

Release Notes von D-Lab3

Latest D-Lab Version

How does the export function work?

How can I change the location where D-Lab3 stores the data?

How can I prevent the AOIs from fidgeting or deforming?

What is the difference between Marker Bounded, Fixed and Manual AOIs?

Why am I unable to use the “Record” button in Measure mode?

Why is the calibration distance important?

What is the use of the Notes function?

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Sticky FAQs

Manuals, How-To’s and Quick Start Guides

Connecting MVN (Xsens) and D-Lab

What are the system requirements for D-Lab?

How to install D-Lab?

Is my recording device compatible with D-Lab?

What are the system requirements for D-Lab?